Frequently Asked Questions
Find answers to the most common questions about Logis.cy
How do I get started?
Create or join an entity, complete its profile, then add the tools and teammates you need. A provider is optional. Setup time varies with your information and required checks.
How much does Logis cost?
Check the current Pricing page for plans and optional charges. Provider service fees are separate and set in the Engagement.
Does Logis replace my accountant or lawyer?
No. Logis organizes workflows and collaboration. Your professional advisers remain responsible for their advice and professional work.
What happens to my data if I stop using Logis?
Your entity’s records are separate from any provider relationship. Check account and export controls for the data currently available to export, or contact support for help.
How are providers reviewed?
Providers complete onboarding and required review before publication. Check a provider’s profile, qualifications, and terms for your specific service; ask support if information is missing.
Do I pay the provider or Logis?
It depends on the Logis–provider agreement and the payment route for your Engagement. Follow the named payee and instructions on the Service Invoice. If they conflict, pause and contact support before paying.
How can I get help?
Search Help or email support@logis.cy. Include the affected page and a non-sensitive description.